Showing posts with label EntrepreneurGregory Ciotti. Show all posts
Showing posts with label EntrepreneurGregory Ciotti. Show all posts
Monday, April 20, 2015
How to Write With Substance
Making keystrokes matter has grown in importance as communication and the text that powers it become increasingly inseparable. This is an abridged guide to writing with clarity and substance.
Tuesday, April 14, 2015
Phrases to Improve Every Support Interaction
Great communication is an art. Honing it to a keen edge is a science.
Monday, March 30, 2015
How to Talk to Your Angriest Customers
Oftentimes, a negative experience can be salvaged and turned into an opportunity.
Wednesday, February 11, 2015
25 Lessons Growing Our Company Blog to 2 Million Visitors
Creating great online 'content' is another avenue to help customers get the results they need.
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